Financial resilience
A structured passenger carrying insurance approach helps you plan for insured events instead of facing costs alone.

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Passenger Carrying Insurance is a specialized motor insurance solution designed to protect owners and operators of passenger-carrying vehicles from unforeseen financial losses arising from accidents, theft, natural calamities, and third-party liabilities. It provides coverage for repair and replacement costs, as well as legal obligations, helping minimize the financial impact of unexpected events.
In Nepal, maintaining at least a Third-Party Motor Insurance Policy is a legal requirement for every vehicle owner. This mandatory coverage ensures financial protection against bodily injury or property damage caused to a third party while operating the insured vehicle.
Passenger Carrying Insurance is generally available in different forms: Third-Party Insurance, which covers liabilities arising from injury, death, or damage caused to others; Own Damage (OD) Insurance, which protects the insured vehicle against accidental loss or damage; and Comprehensive Insurance, which combines both third-party liability and own damage protection to provide broader coverage for passenger-carrying vehicles.

Essential protections such as Passenger Carrying Insurance are often overlooked or forgotten when they appear to be routine, unless individuals face the consequences of being uninsured. However, these regulations are primarily designed to ensure the safety and financial security of vehicle owners, passengers, and third parties.
For instance, if Third-Party Passenger Carrying Insurance were not legally mandatory, many vehicle operators might choose to forego coverage altogether. In the event of an accident, this could leave all parties involved entangled in disputes and burdened with significant, unplanned financial liabilities.
Therefore, while the primary purpose of motor insurance is to provide financial protection to affected parties during accidents or unforeseen incidents, there are multiple critical reasons why such insurance is made mandatory in Nepal.
Select from Third-Party, Comprehensive, or Own-Damage coverage options tailored to your driving needs and risk profile.
Passenger Carrying Insurance policies in Nepal are designed to provide complete financial and legal protection to vehicle owners. The main features include:
Together, these features elevate Passenger Carrying Vehicle Insurance beyond a mere legal requirement, positioning it as a vital financial safeguard for vehicle owners, operators, passengers, and third parties by providing protection against unexpected accidents, liabilities, and financial losses.
| Parameter | Third Party Vehicle Insurance | Comprehensive Vehicle Insurance |
|---|---|---|
| Meaning | This is the most basic Vehicle insurance plan that only covers damage and losses your Vehicle could cause to any third-party person, vehicle or property. | This is an all-round cover for your Vehicle - it only takes care of your third-party liabilities but also covers you and your own Vehicle. |
Insurance helps reduce unexpected financial strain and keeps renewal and claims journeys clearer when losses occur.
A structured passenger carrying insurance approach helps you plan for insured events instead of facing costs alone.
United Ajod combines legacy non-life experience with branch-led support so you can escalate questions confidently.
Discuss coverage options, extensions, deductibles, and insured values with our team to create protection that fits your vehicle type, operations, and business requirements.
Products are offered within Nepal’s non-life insurance framework - your policy documents spell out terms clearly.
Use downloads for forms, or reach out via contact channels for checklists and timelines.
We value every customer with a VIP-level experience, delivering prompt support, transparent guidance, and insurance coverage tailored for the transportation needs and road conditions of Nepal.
Our claims process is streamlined for speed and simplicity, with a significant number of claims settled promptly. A digital-first approach minimizes paperwork and ensures faster turnaround times.
Whether it is a weekday, weekend, or public holiday, our support team remains available 24/7 to assist you with queries, claims, or policy updates.
Set your vehicle’s Insured Declared Value (IDV) within approved limits so you can balance coverage and premium according to your needs.
With a strong branch network and accessible support channels, United Ajod helps customers receive insurance services and assistance whenever required.
Our customer support team assists with policy servicing, renewals, endorsements, and claim-related queries throughout the policy period.

Visit one of our nearest branch or contact our customer support team.
Select third-party or comprehensive cover and add optional add-ons that fit your needs.
Provide your personal details along with the proposal form details.
Complete payment and any required KYC verification as guided by our team.
You'll receive policy documents hard copy along with SMS confirmation. Policy Pdf file will also be sent to your email address.
You can easily avoid Passenger Carrying insurance claim rejections by just paying a little more attention to the following factors.
Many claims are rejected simply because the policyholder is unaware of what their insurance covers. Always read your policy document to understand the inclusions, exclusions, and conditions.
Providing false information or hiding facts like previous claims, accident details, or commercial vehicle modifications can lead to claim denial. Always be transparent with your insurer from the start.
Ensure your driving licence, Registration Certificate (RC), and Vehicle Emission Test Certificate are valid and up to date. Missing or expired documents can delay or even reject your claim.
Claims can be rejected if the accident occurred due to violations like drunk driving, underage riding, or reckless behaviour. Safe and lawful riding helps protect your eligibility for a claim.
In the event of an accident or any other issues, always notify your insurer before seeking any repairs. Unauthorised repairs without insurer approval can result in claim rejection.
If you buy a second-hand passenger vehicle, transfer the insurance policy to your name immediately. Claims may be denied if the policyholder's details don't match the registered owner.
You can access United Ajod through these options:
Download our mobile app from the App Store or Google Play.
Visit our website at https://uail.com.np for detailed information.
Passenger Carrying Vehicle Insurance provide coverage for eligible third-party liabilities and passenger-related risks according to the selected plan and policy terms. Please review your policy document for specific coverage details.
Maximum coverage depends on the plan type, vehicle IDV, and add-ons selected. Use our premium calculator or speak with a branch advisor for limits on your policy.
Passenger Carrying Insurance may provide coverage for eligible vehicle damages, third-party liabilities, and other insured risks arising from accidents, subject to policy terms and conditions.
Common exclusions include driving without a valid licence, use outside permitted geography, intentional damage, and wear and tear. Always read your policy document for the full list.