Legal
This Privacy Policy describes how United Ajod Insurance Limited (“we”, “us”) collects, uses, stores, and protects personal information when you use our website, branches, or related services.
Depending on your interaction with us, we may process identifiers (such as name, address, phone, email), policy and claims-related information, KYC/AML data as required by regulation, and technical data (such as IP address and browser type) when you use our digital channels.
We use personal data to provide insurance products and services, process quotations and policies, handle claims, comply with legal and regulatory obligations (including sanctions and fraud prevention), improve our website and operations, and communicate with you where appropriate.
Processing is based on performance of a contract, compliance with legal obligations, legitimate interests (where not overridden by your rights), and consent where required.
We may share information with regulators, reinsurers, service providers bound by confidentiality, and law enforcement when required by law. We do not sell personal data.
We retain information for as long as needed for the purposes above and in line with regulatory retention requirements applicable to insurers in Nepal.
We implement appropriate technical and organisational measures to protect personal data. No online transmission is completely secure; please use official channels when sharing sensitive information.
Subject to applicable law, you may have rights to access, correct, or object to certain processing. Contact us via the Contact page to make a request.
Our site may use cookies or similar tools for functionality, analytics, or preferences. You can control cookies through your browser settings where supported.
We may update this Privacy Policy periodically. Material changes will be reflected on this page with an updated effective date where appropriate.